Caseware Cloud Service Maintenance Notification for Canada and Asia Pacific

Scheduled Maintenance Report for Caseware Cloud Partner

Completed

The scheduled maintenance has been completed.
Posted Feb 28, 2025 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 27, 2025 - 22:00 UTC

Scheduled

Please be advised that we will be performing scheduled infrastructure maintenance to the Asia Pacific, and Canada region(s), Partner environment.

Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions and Data Analytics.

The hours of maintenance window is a consolidated time of all the servers in the Asia Pacific and Canada region(s), hence it will not be a complete service outage for the entire scheduled time for individual regions.
Posted Feb 27, 2025 - 15:56 UTC
This scheduled maintenance affected: Canada (CA) (Cloud-based Engagement Solutions, Data Analytics Platform) and Asia Pacific (AP) (Cloud-based Engagement Solutions, Data Analytics Platform).