All Systems Operational

Uptime over the past 90 days. View historical uptime.
Asia Pacific (AP) Operational
90 days ago
99.98 % uptime
Today
CaseWare Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
99.94 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Operational
90 days ago
99.99 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
99.98 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
99.98 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
99.94 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
United States (US) Operational
90 days ago
100.0 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
100.0 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 28, 2026
Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - All Regions
Completed - The scheduled maintenance has been completed.
Jun 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:00 UTC
Scheduled - Please note that we will perform a short maintenance to Cloud-based Engagement Solutions for all regions, Partner environment.

Expected Impact: The Risk content library features will be unavailable during the maintenance window. All other services will remain available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.
Jun 25, 17:52 UTC
Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Caseware Cloud Service Maintenance Notification United States
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 19:46 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 19:45 UTC
Scheduled - Please be advised that we will be performing scheduled infrastructure maintenance to the United States region(s), Partner environment.

Expected Impact: The Cloud services will be unavailable. The primary services affected are Caseware Cloud Service, Cloud-based Engagement Solutions, SmartSync Services, Sherlock & Working Papers.

The hours of maintenance window is a consolidated time of all the servers in the United States region(s), hence it will not be a complete service outage for the entire scheduled time for individual regions.
Jun 23, 19:40 UTC
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

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