All Systems Operational

Uptime over the past 90 days. View historical uptime.
Asia Pacific (AP) Operational
90 days ago
100.0 % uptime
Today
CaseWare Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
100.0 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Operational
90 days ago
100.0 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
100.0 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
100.0 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
100.0 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
United States (US) Operational
90 days ago
99.97 % uptime
Today
Caseware Cloud Service Operational
90 days ago
100.0 % uptime
Today
SmartSync Cloud Service Operational
90 days ago
100.0 % uptime
Today
Cloud-based Engagement Solutions Operational
90 days ago
99.86 % uptime
Today
Data Analytics Platform Operational
90 days ago
100.0 % uptime
Today
Sherlock Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Cloud-based Engagement Solutions, Major Outage for United States users, Partner Environment
Resolved - Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
Feb 17, 19:47 UTC
Monitoring - We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Feb 17, 19:30 UTC
Update - The source of the Cloud-based Engagement Solutions for Major Outage has been identified and still working on the potential solution that we found.
Feb 17, 19:00 UTC
Update - The source of the Cloud-based Engagement Solutions for Major Outage has been identified and still working on the potential solution that we found.
Feb 17, 18:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 07:30 UTC
Investigating - We are experiencing a Major Outage of our Cloud-based Engagement Solutions for United States users. Our teams are working to identify the root cause and determine the necessary corrective actions.

We apologize for any inconvenience.
Feb 17, 06:18 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

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