Caseware Cloud-based Engagement Solutions, Data Analytics Platform, Smart Sync Cloud Services & Sherlock Service Partial Outage - Partner- United States

Incident Report for Caseware Cloud Partner

Resolved

This incident has been resolved.

Posted Mar 11, 2025 - 17:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2025 - 17:08 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 11, 2025 - 16:13 UTC

Identified

Experiencing a Partial Outage of our Cloud-based Engagement Solutions, Data Analytics Platform, Smart Sync Cloud Services & Sherlock in the US region, Partner environment. We are working to fix the root cause and determine the necessary corrective actions.
An update will be provided as soon as we have any news.

Posted Mar 11, 2025 - 16:13 UTC

This incident affected: United States (US) (SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).