Caseware Cloud-based Engagement Solutions Major Outage for Users - Asia Pacific

Incident Report for Caseware Cloud Partner

Resolved

This incident has been resolved.
Posted Jun 04, 2025 - 01:17 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2025 - 01:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2025 - 01:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 04, 2025 - 00:15 UTC

Investigating

We are experiencing a Major Outage of our Cloud-based Engagement Solutions for Users - Asia Pacific. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Posted Jun 03, 2025 - 23:38 UTC
This incident affected: Asia Pacific (AP) (Cloud-based Engagement Solutions).